No problem, thanks for getting in contact with us! That was purchased from X 's live sale on DATE X (2018-12-06). As your reason for returning the item is due to personal preference, we do add a 5% restocking fee and we do not cover the return shipping costs.
Please ship to this address, written as shown here:
J-Ports Kabushikigaisha
703 North Yotsubashi Building
1-Chome 24-8 Shinmachi
Nishiku
Osakashi
Osaka
Japan 550-0013
And please send it via USPS First Class International, and on the Customs form, mark "returned merchandise". This part is important, otherwise we cannot accept it! When you send it out, take a quick photo of the Customs form and the tracking number, and the receipt and send it to me. As soon as your parcel arrives back to our office, I will process your full refund minus the 5% restocking fee.